Customer Support

Customer relationship management (CRM) software is an essential tool for the business leaders who intend to have a long-term relation with their customers. Here we give you an entire Taxi Company Support which includes complete Phone support, Email Support, Client Support, Driver Support and Digital Marketing (SEO& Ad words) Support.

Our Taxi Management Application has the search option (Customer’s Profile) to get the details of the existing customer by entering their mobile number.
We Provide Phone Support to the Customers which makes easier for them to book from anywhere and anytime. They can also get quotation and other queries for their journey via phone. We will monitor the flight time and update the Customer Journey Status to the client if the flight is delay or earlier in the arrival.

WHY US

• Qualit
• Service
• Efficiency
• Reliability
• Booking Over Phone

• Quotation
• Negotiation
• Customer Queries
• Customer Feedback
• Customer Status Updating to Client

We can update the customer booking details in our Taxi Management Application and the Mail will be send to the customer We make booking through the Email whichhasbeen sent by the customers with their complete Journey details. We will send the booking Confirmation mail once the booking has been completed. We will Response to the customer queries and complaints ASAP and also will send the invoice to the customer if needed.

Our Taxi Management Application has the option to Assign, Cancel or Change the Driver and also we have the option to view the full details of driver.

We can Assign, Cancel or Change the Driver.

• Journey Details will be sent through SMS and Email to both Customer and the DriverDriver Monitoring Reports
• Payment Settlement Details
• Weekly Settlement by Email
• Monthly Driver Income Report
• Driver Clients Feedback

We provide you the Bulk Email Offer Templates to the Customers

Top Benefits:

• Maximizing Your Marketing ROI
• Increasing Customer Loyalty And Profitability
• Driving More Sales Conversions
• Improving Tracking And Feedback

We provide SEO Support which makes your website to be ranked in the top of the SEARCH results (GOOGLE) and helps you to get more enquiries. SEO goes to the “Heart of Your Business”

We provides the following support

• ON Page SEO
• OFF Page SEO
• Business Listing
• Social Media

We provide Google Ad words Support for the following :

• Managing Campaign
• Bid Strategy Analysis
• Keyword and Quality Score Analysis
• Monitoring Budget
• Video Ads

Top Benefits:

• Ad Words is Measurable and Flexible
• Faster Than SEO
• More Engaging
• Can Control Your Advertising Costs
• Helps To Beat Your Competitors

We provides the following support:

• Leaflet
• Business Cards
• Brochure
• Banner Ads Design

We will send the Taxi Management report to the client which includes –

• Monthly Report
• Weekly Report
• EOD Report
• Settlement Report
• Transaction Report
• Transaction Report